18:00
The landlady goes home. The assistant is there around the clock anyway. From now on, it is the only one answering.
Closing time.
Your business closes. Your assistant doesn't.
The AI assistant for hospitality, trades and small businesses. It answers your customers' enquiries on your website, on WhatsApp, Instagram and by email. Around the clock, and in their language.
From €59 a month, cancel monthly. AI costs included. Try it live ›
Ask yourself:
Example dialogue from a demonstration business. The chat window takes on your business's colours.
An ordinary evening.
Pension Alpenblick, a guesthouse in the Bavarian Alps. Reception is staffed until 6 pm. Enquiries keep coming in until late at night.
Closing time.
19:12 · WhatsApp
Are you open for lunch tomorrow? There would be four of us.
Yes, the parlour is open tomorrow from 11:30 am to 2 pm. For four people there is usually room at lunchtime without booking ahead.
21:40 · Instagram
Can our dog stay in the room with us?
Of course! Dogs are very welcome, €8 per night. Just mention it when you book.
23:47 · WhatsApp
We won't arrive until about 10:30 pm on Friday. Is that a problem?
Not at all. For late arrivals, your key is in the safe next to the front door. You'll receive the code on the day you arrive.
02:30 · Email
Grüß Gott! Wir feiern im August unsere Goldene Hochzeit mit 20 Gästen. Könnt ihr das ausrichten?
Herzlichen Glückwunsch! Feiern dieser Größe bespricht unser Team gern persönlich mit Ihnen. Ich gebe Ihre Anfrage weiter. Wie dürfen wir Sie erreichen?
Answered in German · passed on to the team
06:30 · Inbox
Good morning.
While you were asleep, your assistant answered four conversations. One request is waiting for you: the golden wedding anniversary in August.
Everything a good reception desk does.
It knows what it doesn't know.
With groups, special requests or complaints, it makes nothing up. It passes the request on to you with the name, contact details and the conversation so far.
In your customers' language.
Anyone who writes in German gets the answer in German.
Wherever customers write.
One assistant for every channel.
- Website
- Telegram
Appointments straight into your calendar.
Google, Apple or Outlook. Only times that are genuinely free.
Replies to reviews.
A suggested reply to every new Google review. You check it and send it yourself. from Plus
You stay in control.
Every conversation in one place. You reply yourself whenever you like, and the assistant stays out of it in the meantime. At the first contact, it tells your customers openly that it is an AI.
For restaurants and hotels
- Menu from Plus
- Your guests ask about dishes, prices and allergens. The assistant knows your menu.
- Orders Komplett
- Delivery, pick-up and room service right in the chat. For delivery services ›
- Free rooms Komplett
- Live from Apaleo or ibelsa. Guests book on your own booking page.
For every business that gets enquiries.
What your customers ask is usually already on your website. The assistant answers it, whenever the question comes.
- Hotels and B&Bs“What time can we check in?”
- Restaurants and cafés“Do you have gluten-free pizza?”
- Trades“When can you look at the boiler?”
- Hair and beauty“Do you have anything free on Thursday?”
- Retail“Is there free parking?”
- Driving schools“When does the next theory course start?”
- Consulting and services“What does a first meeting cost?”
- Creators“Where can I get your guide?”
Set up in person.
From Sonthofen, Bavaria.
I'm Mark Gerngroß. I've worked in telecommunications and digitalisation for 28 years and I'm an IHK-certified AI manager. I set up every assistant personally and you can reach me directly. No call centre, no ticket system.
Which plan is right for you?
Start
Website chat and Telegram.
€59
per month, cancel monthly
Reserve your place or request a demo ›- Answers from your own content
- Hand-over to you
- Appointments in your calendar
- Capture contact details
- 1 assistant
Recommended
Plus
Every channel, including WhatsApp, Instagram and email.
€129
per month, cancel monthly
Reserve your place or request a demo ›- Everything in Start
- Menu: questions about dishes and prices
- Reply suggestions for Google reviews
- Instagram campaigns and flows
- Appointment reminders on WhatsApp
- As many assistants as you need
Komplett
For restaurants and hotels.
€249
per month, cancel monthly
Reserve your place or request a demo ›- Everything in Plus
- Orders: delivery, pick-up, room service
- Live free rooms (Apaleo, ibelsa)
- WhatsApp messages to regular guests
- Contacts and reactivation
All prices excl. VAT. AI costs included. Cancel monthly; if you pay yearly, the term is 12 months. One-off setup: do it yourself €99, done by me €199. Direct purchase opens soon; until then, places are allocated via the waiting list.
Questions? Answers.
What happens when the assistant doesn't know something?
It says so openly and passes the request on to you by Telegram or email, with the name, contact details and the conversation so far. You reply yourself on the same channel.
Will my customers notice they are writing to an AI?
Yes. At the first contact, the assistant points this out, as required by the EU AI Act.
How long is the contract?
It runs monthly and you can cancel every month. If you pay yearly, you save two monthly fees and the plan then runs for twelve months.
How do I get my demo?
Enter your business, your website and your email address. The assistant is built automatically from the content of your website and the link arrives by email within a few minutes. I will also get in touch personally. Take your time to test it.
Can I set everything up myself?
Yes. In the customer area, a guide takes you through it step by step. If you would rather not do anything yourself, I set everything up for you for a one-off €199.
Does a second assistant cost extra?
Start includes one. Plus and Komplett include as many as you need at no extra cost. Each channel, such as a WhatsApp number, belongs to exactly one assistant.
Where is the data processed?
The platform and conversations are hosted by Strato in Germany. Replies are generated by AI providers such as Anthropic or OpenAI, under data processing agreements with EU standard contractual clauses. Your data is not used for training.
Finish work on time tonight.
Enter your website. Your assistant is built automatically from your content, and the demo link arrives by email within a few minutes.
Thank you, your request is in.
I will get in touch personally within one working day. Need it sooner? +49 178 4411778.
GDPR-compliantHosted in GermanyAI providers under data processing agreements
Prefer to talk? Book a 15-minute intro call or call: +49 178 4411778